Terms of Service

Last updated: July 15, 2025

1. Acceptance of Terms

By accessing and using VidioPintar ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service. We reserve the right to update these Terms at any time, and your continued use of the Service constitutes acceptance of any changes.

2. Description of Service

VidioPintar provides an AI-powered video processing platform that offers:

  • Video transcription and caption generation
  • Multi-language translation services
  • Subtitle embedding and formatting
  • Video enhancement and processing tools
  • Cloud-based storage for processed videos

3. User Accounts

To use certain features of our Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Keep your account credentials secure and confidential
  • Notify us immediately of any unauthorized access
  • Be responsible for all activities under your account

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent or illegal activities.

4. Acceptable Use Policy

You agree NOT to use our Service to:

  • Upload or process content that violates any law or regulation
  • Infringe upon intellectual property rights of others
  • Upload content that is harmful, offensive, or discriminatory
  • Distribute malware, viruses, or other harmful code
  • Attempt to gain unauthorized access to our systems
  • Use the Service for any illegal or unauthorized purpose
  • Resell or redistribute the Service without permission
  • Process content containing violence, adult content, or hate speech

5. Content Ownership and License

Your Content

You retain all ownership rights to the videos and content you upload. By using our Service, you grant us a limited, non-exclusive license to:

  • Process your content to provide the requested services
  • Store your content on our servers
  • Display your content back to you through the Service
  • Create backups for service reliability

Our Content

The Service, including its design, features, and content (excluding user content), is owned by VidioPintar and protected by intellectual property laws. You may not copy, modify, or reverse engineer any part of our Service.

6. Payment and Billing

For premium features, you agree to:

  • Pay all fees according to your selected plan
  • Provide valid payment information
  • Authorize us to charge your payment method
  • Be responsible for all taxes applicable to your use

Refund Policy

We offer a 7-day money-back guarantee for first-time subscribers. Refunds are not available for:

  • Accounts terminated for Terms violations
  • Partially used billing periods
  • Processing credits already consumed

7. Service Limitations

Our Service has certain limitations:

  • Maximum video file size: 2GB (free) / 10GB (premium)
  • Processing time limits based on your plan
  • Storage duration: 30 days for processed videos
  • API rate limits to ensure fair usage
  • Quality of AI-generated content may vary

We reserve the right to modify these limitations and will notify users of significant changes.

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you consent to our data practices as described in the Privacy Policy.

9. Disclaimers and Warranties

The service is provided "as is" without warranties of any kind.

We do not warrant that:

  • The Service will be uninterrupted or error-free
  • AI-generated content will be 100% accurate
  • The Service will meet all your requirements
  • All defects or errors will be corrected

You use the Service at your own risk. We recommend reviewing all AI-generated content before use.

10. Limitation of Liability

To the maximum extent permitted by law:

VidioPintar and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits or revenue
  • Loss of data or content
  • Business interruption
  • Costs of substitute services

Our total liability shall not exceed the amount paid by you to us in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless VidioPintar, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

12. Termination

Either party may terminate this agreement:

  • By you: Cancel your account at any time through account settings
  • By us: For any violation of these Terms with or without notice
  • Automatically: If your account remains inactive for 12 months

Upon termination, your right to use the Service ceases immediately. We may delete your content after 30 days of account termination.

13. Governing Law and Disputes

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.

Any disputes arising from these Terms shall be resolved through:

  1. Good faith negotiations between the parties
  2. Mediation if negotiations fail
  3. Binding arbitration as a last resort

You waive any right to a jury trial or to participate in a class action lawsuit.

14. General Provisions

  • Entire Agreement: These Terms constitute the entire agreement between you and VidioPintar
  • Severability: If any provision is found invalid, the remaining provisions continue in full force
  • No Waiver: Our failure to enforce any right does not constitute a waiver
  • Assignment: You may not assign these Terms without our written consent
  • Notices: We may notify you via email or through the Service

15. Contact Information

For questions about these Terms of Service, please contact us:

Email: legal@vidiopintar.com

Website: vidiopintar.com

Support: support@vidiopintar.com